Estimates and Appointments

The Tech Guys | Gaming PC, Laptop, Data Recovery, IT Support, Console Repair

4.9

Based on 605 reviews

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cameron york

4 months ago

Always quick and amazing

Arta Farahmand

4 months ago

Purchase was seamless and was great value. They answered all my questions and were very polite. Recommend them for all

Pamela Snavely

4 months ago

The Tech Guys were professional, knowledgeable, and diligent in finding and resolving the problem with my laptop. I appreciate their expertise and the positive atmosphere in their shop regarding customer service.

Neoa

4 months ago

To be fair the owner was very nice and courteous and offered to comp repair price but I am listing this review because the xbox I had taken in to be repaired for hdmi issues was fixed for 2 weeks then the connector completely snapped. Also I would take it back but the first time I took it in no one would contact me back the entire time and I literally thought I would never see my xbox again. Sorry to tech guys but if the xbox worked I would not have posted but I am back to broken xbox and $150 out of pocket for idk what.

Damien Carter

4 months ago

The Tech Guys repaired my gaming console just as they described they would and with up-front pricing. Also extremely curteous.

Maurice Velgis

4 months ago

Great service and staff!

john Hamilton

4 months ago

AJ and Seth at TECH GUYS were Great...solved my problems with tech savvy intelligence ànd great customer care. I recommend them 100%. I won't go anywhere else! JH

DYLAN RASILLA

4 months ago

The best experience 10/10

Korey McGee

4 months ago

Tech guys are awesome … Seth is great at what he does. He helped me with my PC, explained everything clearly, and gave me pointers to get the most out of my setup. You can tell he actually cares about helping people learn, not just fixing the problem. Highly recommend!

Tan Kn

4 months ago

Seth and AJ are life savers, their consistency, speed, and efficiency will always keep me as their customer. They saved both my pc and laptop, bestbuy gave up on my PC and the manufacture mess up my laptop. Rather get warranty through the tech guys instead of the company.

Alex Stewart

4 months ago

AMAZING SERVICE! Quick communication. Great pricing. Got my steam deck battery replaced and it was done within a day. Highly recommend and will definitely use again for future repairs.

Sparklespeed

4 months ago

These guys are extremely knowledgeable about computers, gaming devices, and phones! I had issues with a laptop having stuttering issues and they’ve been super helpful and taught me a few things. Would highly recommend!

Jenny Gardner

4 months ago

Super happy with the service and pricing. I will be back if I ever need computer repair again. Highly recommend.

Fu Jichen

4 months ago

Best of the best tech guys I’ve met in my life. I build a whole brand new top PC, and power supply I bought online was not working, take few hours to double check and they pretty sure its power supply issues. Then they helped me install everything and new system to fix my system crashed. Spent Saturday all day long, from 10 am to 8 pm and finally here we Go!

Brittney Zabojnik

4 months ago

Fast! Affordable! AJ was great!

Saad Rehman

4 months ago

I've been having issues with my camera on my Mac ever since i got my screen replaced. I talked with Ajmal to letting him know the details. A week later and my problems disappeared. Big shout out to Ajmal and the rest of his team. Definitely recommend coming to these guys for repairs.

Terry Bailey

5 months ago

They do great work. Friendly, trustworthy, and they got my laptop fixed fast and it works better than ever. Definitely give these guys a shot its worth it.

frank silva

5 months ago

I live out of state and called for some tech help I would recommend 10/10

Nicolas Humphrey

5 months ago

TLDR: Excellent communication, in-depth repair service, all at a great price at a great location. My compliments to Seth and the rest of the crew. I had an catastrophic computer issue that I couldn't find the cause of. I had initially taken it to Microcenter who charged me $85 up front to even look at it. After two days, they wanted ~$1,000 to fix what they had identified as a corrupted hard drive. I had heard of The Tech Guys through a family member so I decided to check them out instead. They were very thorough in their explanation of how they would go about diagnosing and fixing the issue (which ended up being a corrupt Windows installation, not a corrupted hard drive), all for a flat rate. They also fixed some additional minor issues I hadn't mentioned as well as some complimentary cable management. The staff is very personable and down-to-earth, making sure everyone is on the same page with what they're going to do to fix it and how. I am very satisfied with the work that was done. I recommend them wholeheartedly and will continue to use their services in the future.

Justin Vitale

5 months ago

Brought my PC in to get looked at after a component failed. Fast & Friendly. Highly recommend

Zachary Henderson

5 months ago

The Tech Guys *greatly* exceeded my expectations -- and I had already read all their 5-star reviews. I gave them my pretty complicated watercooled PC for several services (flush and refill, full cleaning, new thermal paste, parts replacement, and troubleshooting a difficult-to-nail-down posting issue). They did it all, and my computer came home behaving and looking better than when I built it 7 years ago. On top of all that, their pricing is excellent. You won't find better, more competent service anywhere in DFW. I highly recommend The Tech Guys!

Adonai

5 months ago

Premium Service

Maurquice Baker

5 months ago

Seth was great. Very knowledgeable in his craft. Came in with problem on my pc not running at the optimized settings and he fixed it within an hour.

Chinedu Konwe

5 months ago

A really nice and efficient service! I got my PC fully diagnosed and repaired faster than I had expected, with guides for how to replace problematic components and avoid future error, super happy with their work. The team met me at my level, gave me time to think on important decisions and left my computer neater as well, very helpful if you're a budding enthusiast

Blake Whitaker

6 months ago

Great service and price. Will use them again for future work. Very friendly tech.

Manzer Imam

6 months ago

Excellent Technical expertise, courteous service and left us as a satisfied customer. Will surely come back if required.

William Cerda (Dabiburner)

6 months ago

I would recommend this place they brought my ps5 back to life

Jerod Cobb

6 months ago

Controller works great now... The mic is working again as well.. Will recommend to all my gaming buddies. 5 star service!!

Samuel Hermosillo

6 months ago

I dropped my MacBook on a Friday right before finals and called several places. These guys were the only ones who told me I could save time and money by buying the replacement part myself. Fast forward to Monday and I ended up only paying for the display repair, and it was finished in just a few hours. I really appreciate their transparency and now know exactly where to go if I need another service done to my devices.

Michael Bell

6 months ago

The tech guys!! Definitely stand behind the name! They were very helpful and knowledgeable about the issues I had and immediately took on the challenge and brought my equipment back to life!! You guys are great, keep doing what you’re doing!!

Javi _ CountJugg49

6 months ago

These guys are awesome and will do everything they possibly can to fix your consoles or computers I’ll definitely trust them with anything that needs to be fixed

Octavia B.

6 months ago

They were very nice, friendly, knowledgeable, respectful, and trustworthy. They fixed my Xbox at a fair price, and I haven’t had any issues since. Thank you!

Samuel Cheng

6 months ago

Staff was very honest and transparent about pricing and what they were doing. Very welcoming and won't overcharge. 10/10 would recommend to anyone!

Christian Saleh

6 months ago

Great spot! Repaired my laptop screen quickly. Would certainly recommend to friends and family for builds or repairs.

Sewon Yoo

6 months ago

I brought in my gaming PC in for an issue I've had on and off the past few years. Originally I had sent it to the manufacturer to fix it which they tried to but the problem came back. I brought it in here and they took their time to properly diagnose the issue and fixed it in no time. They were very communicative and friendly. I'd highly recommend them!

Isaiah Arnold

6 months ago

Very quick and fast. These people were patient, knew their stuff when it came to tech and overall nice with customer service. Go check these boys out !

Sheila Robinson

7 months ago

Did a fantastic job fixing the audio on an old laptop. Very patient and and didn’t mind me watching and asking questions. Will definitely use this place again if I ever need anything. Taking my daughter there soon to fix her laptop. Very reasonable prices too.

Evan Nicholson

7 months ago

Fixed my laptop right up, found the issue quickly. Great price!

Nicole Pierce-Taylor

7 months ago

Thank you for fixing my grandson's game

ivan gonzalez

7 months ago

I had a stripped screw that caused a lot of issue. Seth was awesome and was able to get it out. Safe to say I’m coming straight back for any future fixes

Cory King

7 months ago

Great service

Neh Reh

7 months ago

Great service

Brogan Bjorner

7 months ago

I can always trust Seth and the team at Tech Guys to pull through. I had brought my ROG Phone 6 Pro for a screen replacement due to it being dropped. They had found the exact screen needed and gave me the link. I had purchased it and brought it once received. Seth go to work on it right away and was determined to get in done same. If it wasn't for the fact I dropped it off late in the day, it would of been same day turn around. Phone looks brand new and works perfectly. Prices are beyond fair and the quality of work is priceless. Thank you again Seth.

Mary Par

7 months ago

I had a great experience here. I went to another repair shop first and they quoted me $220 and said it would take 2–3 days. I came here for a second opinion, and they fixed my laptop in about 10 minutes for only $59. They were professional, honest, and even gave me a 30-day warranty. I really appreciate the fast and affordable service. Highly recommend!

hennry king

7 months ago

I wish I could give more then 5 stars this is the best place for anything electronic in Dallas period

Jade L

7 months ago

I walked in with my daughter’s gaming pc in need of more storage for her architecture software and games of course, lol. Seth was so helpful and got her pc ready to go. He answered all my questions and I learned a lot! I will definitely be back for upgrades and recommend The Tech Guys to my family and friends. Thanks, Seth!

Jordan Edmonson

8 months ago

Amazing service. The guys helped me figure out what was wrong with my PC, talked to me about what I needed to replace, and even helped me install an uninvolved piece of equipment. Will definitely head back next time I need PC help.

Liam Weeks

8 months ago

Seth and Ethan were very helpful and walked me through the process required to fix my PC. I would highly recommend The Tech Guys!

Graham Owen

8 months ago

I had an excellent experience with The Tech Guys, couldn't recommend them more. Really happy I found them by coincidence after going to Microcenter for a bundle. I initially came in looking to replace my motherboard, RAM, CPU and cooler, but after bringing my PC home and having some issues with both noise and temperature, they worked with me to get everything settled. Seth was very considerate of my time and always did his best to get things done for me same-day (if at all possible) due to my long commute to Dallas, and whenever I had any questions regarding any of the upgrades and/or changes we were making, he was always willing to involve me in the process. I came away from this with significantly more knowledge and understanding of upgrading a PC in addition to the upgraded PC itself. I would be very happy to work with Seth and The Tech Guys again.

April Woods

8 months ago

Customer service superb! Knows their stuff, had me back up and running in no time.

Lance Dao

8 months ago

Seth has been a great tech and was very helpful, despite the wildly complex process of elimination we had to do to figure out what was the main issue with my pc. Could not recommend these guys any harder. This place deserves more business just by their ethical standpoint of what needs working on.

Danielle Gonzales

8 months ago

Speedy service and quality work

Yagami games

8 months ago

He repaired my PC in 3 days like he said and its been running smoothly,this place is the best I'm always coming here if something happens with my pc

Lee Solo

8 months ago

Seth was amazing, had my data transferred from my old laptop to my new one in no time🔥🔥🔥

Alex Rosado

9 months ago

Very knowledgeable. Excellent service.

Jack Hanlon

9 months ago

Seth was super helpful, helped me save money and put genuine care into resolving my issue.

Ron

9 months ago

It’s seldom I recommend a place of business but I can honestly say that Seth at Tech Guys far surpassed my highest expectations in every way. The Wi-Fi, usb ports, audio and touchscreen on my HP laptop all quit functioning. Seth spent 2 hours reloading all the drivers and testing to get me back up and running, and only charged me the diagnostic fee. Seth’s in-depth knowledge of everything PC was obvious and he shared a lot of helpful info with me. During that time, I also had the opportunity to see how professional and helpful he was with two other customers that came in while I was there. The pricing is very fair and upfront, and he even suggested that if I needed hardware I could purchase for less on Amazon, etc and he would be glad to install it. The Tech Guys is definitely the place to go for PC repair. Ron

Ameeno Acid

9 months ago

First, I wanna say that this spot is extremely efficient, knowledge and kind. I’ve been to 3 different shops that have been rude, annoyed and impatient with my little knowledge on PC’s (I’m just a girl that loves to game). As soon as I come in, I was welcomed in and watched as he worked his magic. He took the time to explain to me each part of the process he was doing, which was a great learning moment for me. And walked through numerous steps to find the issue at hand. Once we discovered the issue he gave me solutions on what I could do. Mind you free of charge. Now I know I just need a new graphics card and I’m back in business. Please, if you need help with anything computer wise check them out. We even came in really close to closing and he was willing to take his time with us despite the store nearing closing. I appreciate you!!! I now have a new go-to tech guy.

NaMonta Gaines

9 months ago

Great experience. Helped with pc’s power issue.

Michel aguillon

9 months ago

Excellent in their work, very processional

Ryan Gilbert

9 months ago

Very and knowledgeable guys. Definitely recommend going to them.

Ben Thomas

9 months ago

Very helpful, honest price and answered all my questions. Will come back again!

Jasmine Hester

9 months ago

These guys are the best in the DFW. They did a full work up of my pc, got me fixed up and ready to game again. And I’ll be using them for all my PC needs from now on!

Maurissa Taylor

9 months ago

These guys are awesome. They fix my son‘s Nintendo switch joy cons. It was a slight repair. They just needed to fix apart that needed to be connected and they did that for me on Christmas for no cost very supportive. They also fix the audio on my phone today with resetting my phone for no cause these guys are awesome

Clay hartmann

9 months ago

these guys are the best! Very friendly and explained the process before starting as well followed up with us with any additional questions we had about the repair. We have been a mac family for 20 years and this is the first time we've ventured into the PC world with a laptop for son's gaming. It's nice to know We have a good support System when things go wrong.

Pride Mbabit

9 months ago

They installed Hall effect sticks on both my ps5 controllers and gave me a complementary clean 🧼

JueG

10 months ago

These guys are the best!!! Came in for an overheating issue on my Xbox series s, but I didn’t expect it to be from the thermal paste inside. I handed it to them and they fixed it and told me what was wrong and didn’t charge me for anything additional stuff that was unnecessary.

Alex Avila

10 months ago

Very kind very professional. Helped me diagnose the problem on my computer quickly. They definitely gained a new customer!

Katerin Medrano

10 months ago

Husband and I search for PC repair and The Tech Guys came up. As soon as we stepped in they were professional, friendly, and quickly looked ant our PC Excellent service and communication. Highly recommend.

Julia Cortez

10 months ago

Fast turnaround great customer service 10/10

Stephan calatayud

10 months ago

The team has been very professional and very competent! They have been able to fix my laptop and at a very competitive price. Great job!

Rameez Quamar

10 months ago

Super friendly crew, great prices. Mo was fantastic and took care of my laptop and phone. Quick turnaround time as well

Ibraiz Quamar

10 months ago

Great prices, came here for a phone repair. And got the best friendly experience.

LifeSmiles Dental Care

10 months ago

Great service, we use the Tech Guys for our IT needs at the clinic

Robert Lawson

10 months ago

Seth was awesome, gave me several options sent me to microcenter to get a certain memory card and for it installed. Awesome place very resonable

Prasi

10 months ago

Always have a great experience when I take my computer here they diagnose it and fix my problem every-time and quickly too I would definitely recommend and come back anytime I have a tech problem!

UnabatedApple71

10 months ago

helped fix my old slow laptop, pretty much brand new, loved the owner Mo!

Grace Ake

10 months ago

I would totally recommend this repair shop! Everyone was friendly, and they also gave me advice on how to improve my laptop, suggesting upgrades to make it last longer.

Yared Nega

10 months ago

Seth left me happy and satisfied with my new iPhone screen!

Gerald Bradley

10 months ago

I had a software problem with a new Windows 11 computer. I thought that it would have to be wiped clean and a new installation of Windows 11 installed. During the consultation the tech made one minor change to a setting that I would never have found, even with AI. This corrected the problem and now the machine is correctly displaying on the monitor. I was not charged the basic fee and the consult only took about 15 minutes. It was a super business experience. I highly recommend The Tech Guys for computer service.

Kyle Jahed

10 months ago

I had an amazing experience with The Tech Guys. I spoke with Seth about some issues I was having with my Razer, and he assured me he would fix the problems. Very honest and professional, got the job done very fast and for very reasonable amount. Will definitely come back for any other issues. Highly recommend to come here first. Thanks.

Bao lee

10 months ago

The tech guy is very good place, fixed all my pc problem, Thanks a lot

Brian Alderman

10 months ago

Seth and Ethan were fantastic and very informative on setting up my PC, the quality is unmatched and they’re services are affordable unlike other companies that would charge double or even triple on something that can be a minor fix. Well done guys!

Slamwire

10 months ago

This is probably the best computer repair place in DALLAS TEXAS!!! Can I say I came in already for a phone repair my gaming pc and now my PS5!! I can’t believe they can fix every electronic and can I say Seth and Ethan have been amazing. MOE AND AJ are the best owners they thanked me everytime I was there!

henry carney

10 months ago

I was skeptical about getting tech help for my laptop but they are awesome and the real day. Seth did a great job!

Elijah Zapatka

10 months ago

Easily had one of the best experiences of my life dealing with repairs. Seth was extremely knowledgeable and assisted in identifying the issue over the phone, as well as when I brought my device in installed and got everything up to speed over a more than fair time and cost. Would recommend to any of my friends if they need help with repairs

Marzell Davis

10 months ago

Very good pricing

Kim Baker

11 months ago

I Was able to have an appointment with the tech guys quickly. Their job was well done.

Nathan Swanger

11 months ago

Sent in my desktop for crashing issues. I am now no longer crashing. 5 stars. For more of an actual review: I would say that it's important to ask timeline expectations as I failed to do so and was without my PC for most of a week (partially due to a holiday). My expectations were for a day or two at most. That was somewhat frustrating but was made up for when I went to pick up the device. I mentioned another issue I was having and they spent the next 45 minutes trying to diagnose the issue, just because they wanted the job done right. They're clearly passionate about what they do and I would highly recommend.

Devin Vann

11 months ago

Fast, friendly, and efficient

itzel murga

11 months ago

Great service! Fixed my ps5

Clos Dallas

11 months ago

Been here 1 time before brought my ps5 they do great work and u will have item fast and working properly...

Shirley Cochrane

11 months ago

My experience with AJ of The Tech Guys has been excellent. AJ responded very quickly to my call for help. He came to my home to work on the issues of my computer and printer. He communicated very well and was professional and efficient while also maintaining a personable demeanor. Also, the pricing was very reasonable. So to recap: quick and efficient technical solutions, excellent communications, and excellent pricing --> the winning combination! I rate this company 10/10!

Martin

11 months ago

These guys are amazing! My PC was very dirty from much dust being accumulated over some years. I clean/ dust it every now and then to keep it looking clean. However, there are many areas where I am unable to get to, or dust that is already too stuck to get rid of with a superficial wipe. I was looking around for someone who would take the PC apart and clean the components individually as I don't have the tools or time to do so myself. They were the only ones I found to provide the service I was looking for, as everywhere else simply did superficial dusting (basically what I am able to do). I really wanted all the parts to be cleaned thoroughly and these guys were able to do just that. They were very friendly and serviceable, got the job done much quicker than I expected, added new thermal paste to the CPU, and even did a temp test on it after being done in order to make sure everything was okay. When I went to pick it up I was really impressed by how clean it looked. It looked like when I first built it about 3 to 4 years ago. They booted it up while I was there to demonstrate the finished job and made sure I was satisfied. Needless to say, I was indeed very satisfied with the job. I definitely recommend these guys. Their service, knowledge, and friendly attitude are all top notch.

Muhammad Memon

11 months ago

Great place

Streakly HALAL

11 months ago

Best place to fix laptop my laptop broke and I didn’t want to pay to get a new laptop the guys there helped me

Ali Memon

11 months ago

My pc broke didn’t know what to do thought had to repay 2000 to make a new pc came here ajmal helped me fix it and and made my day

Mehrin Memon

11 months ago

Top places to go ajmal guy really helpful

Ali Memon

11 months ago

Best place to go fixed my pc great prices

Hamza Bouzegza

11 months ago

I recently had an outstanding experience with the customer with the tech guy , and I can't recommend him enough! The tech guy was incredibly knowledgeable and went above and beyond to assist me with my issue. His patience and expertise made all the difference. Thank you for your help! I will definitely be returning for any future needs.

Gael Morales

11 months ago

The Tech Guys are the truth. I’ve been to The Tech Guys on two separate occasions for the same desktop I recently purchased within the last month. The first time was an issue with my monitor, and the second was to ensure my desktop was running at a thousand. Every single time, Seth solved the issue within minutes. Seth was incredibly trustworthy and professional from the jump. Honest and transparent as they come. He was swift and articulate, never wasted a click, and worked on my computer right in front of me. He showed me how to handle the issue at hand, enhanced my PC, and answered any other questions I had along the way. Truly a man of his craft. I advise anyone and everyone to check them out for their repairs, builds, and other tech-related needs.

Jeremiah Patton

11 months ago

Fixed my PS5 in a couple of days. Fast, great price, and great customer service. Definitely recommend.

Shellia Gowins

11 months ago

Seth provided the professional service, great communication and amazing turnaround time.

Mark Turk

11 months ago

The Tech Guys are my go-to for computer issues.

dina schauer

11 months ago

The Tech guys are so fair and honest with there diagnostic and repair. Such great prices and quality work. I am so happy I found them.

Brenda

11 months ago

Kind, professional and excellent service.

Anthony Orchard

11 months ago

Met AJ this morning on my laptops trip to the ER. He took care of us immediately. Just perfect and way beyond my expectations. Kudos to their SEO folks for getting this place at the top of the 1st page on Google.

Cecilia

11 months ago

Found The Tech Guys through a google search after my dear pc gave up on me mid-day, super glad I decided to take it to them! My pc would turn off and immediately turn off, couldn't figure out why but they were able to in minutes, explained everything to me in a way that was easy to follow along! They even provided me with information on where to find the exact part that was needed to get my pc running again, no hassle, no runaround! I got them the part needed and they were able to take my pc that same day and within a couple of days I had my pc back running smoother than ever, they updated my drives and everything works super well now! Very grateful for their expertise, super friendly and no delay in getting my pc back at all! Definitely recommend going to them for any pc needs!

Sunny Rosario Trujillo

12 months ago

I was nervous about finding a tech to do an annoying, tedious repair on my 6-month old PS5. This shop was professional and quick with the repair. After seeing their array of services and product offerings, I will definitely approach this company for a custom PC build. In a sea of “technicians” I found a true professional repair/sales shop. A huge relief as my career relies on powerful PC performance and quick, competent repair.

Khaled Ameen

12 months ago

Same-Day Battery Replacement and Excellent Service! I recently took my 2017 MacBook in for a much needed battery change and couldn't be happier with the results. The tech guys here are truly great! The service was quick, affordable, and completed the very same day. My experience started a few days earlier when I called them. They were incredibly helpful and even advised me exactly where to order the replacement part, which saved me time and hassle. I took the MacBook in that same week, and they got the job done immediately. A special shout-out to Seth, who was very kind, professional, and took the time to explain everything about the repair process. Since the battery was replaced, my MacBook has stopped its frustrating habit of overheating and dying quickly. It feels brand new! I would highly recommend this team to anyone needing repairs for their PC, phones, game systems, screens, or other tech. They offer expert service and deliver on their promise of quick, reliable fixes. Five stars!

Kai Crawford

12 months ago

I had came there awhile ago and he really helped me out, a bunch of crazy life stuff was happening at the time and then my pc wasn’t functioning and he helped me out big time. Now that I'm in a better place I remembered and am now leaving a review lol recommend 1000%

Aubrey Williams

12 months ago

Highly recommend The Tech Guys for your computer inquiries/repair. Our old laptop had issues turning on. They were able to let us know the issue and helped with alternate options when an issue with the motherboard was discovered. Everyone was so kind and welcoming. 10/10! Thank you!!

Ray Day

12 months ago

Great service!!! They are very helpful and get the job done in a timely manner 💯👍🏽!!!

Lezly Zetino

12 months ago

Ethan and Seth were great! They answered and explained in detail the issues we were having and were able to help us solve the problem. Would recommend 100%.

Brewer Ricketts

12 months ago

I would absolutely recommend The Tech Guys for any of your gaming PC needs. I took my PC in for a motherboard, CPU, RAM, and cooler install and was blown away at the level of service I received from Seth. On top of the service, my PC was ready for pickup the next day. When I got there to pick it up he let me test it and we noticed an issue where some games weren’t registered as installed by Steam despite being downloaded. He let me stay and helped troubleshoot the issue with me until it was fixed. The Tech Guys will be my go to for any future PC upgrades I need!

Andrik Moreno

12 months ago

i first had them clean out roaches out of my ps5 then all of a sudden i return to my disc drive not working, paid $180 to get it “fixed” but there are still times where the disc drive still just doesnt work, the two working are nice people though good service from them but i truly hate that i paid that much for the problem to still come and go

Trena C.

12 months ago

I found these guys by a Google search for computer repair in my area. I am SO GLAD I went to their website! I read all the frank, honest-sounding reviews so I gave them a chance. My HP laptop was frozen on the startup screen. Wouldn't you know, it happened on a Friday evening, and YIKES to say the least! I REALLY needed my PC for work and for a class that weekend. The guys repaired my laptop and got me back up to speed and back in business! They are so smart, so friendly and so professional. I have already begun recommending them to friends and co-workers. *The only reason I did not give 5 stars is because there was a day or so delay in getting my PC back. Other than that, The Tech Guys are the way to go!

William Prussack

12 months ago

I needed a battery replacement for my MacBook. Micro center wouldn’t fix it because it was an older model. Tech guys researched the most affordable battery and installed it for a fair price. Beat their competitors by $80.00! I highly recommend Tech Guys.

Angel Marrufo

1 year ago

I was helped in the most perfect way. I’d one through a lot of other business and this one solved my pc problem way faster

Yosani Torres

1 year ago

Amazing service

Zach

1 year ago

The Tech Guys made this process easy and stress free! They are knowledgeable and the turn around process was quick. Will use them again in the future.

eva

1 year ago

They fixed a broken laptop screen within a few days. Replaced it. I thought that it would be an issue since my laptop was old (HP Omen, 2015). Fast & reliable service! No overcharging! No scamming! Honest guys. I am very happy with the service

Anjali Nair

1 year ago

10/10. My desktop PC was crashing out every 2 minutes so I took it in yesterday; Seth worked on it for 6 straight hours until he was able to correctly diagnose and fix the issue (bad motherboard AND a bad RAM stick, talk about comorbidity). I asked questions the entire time & he patiently explained some computing basics to help me better understand what was going on. He even taught me how to install a RAM stick so l don't have to drive back when I get a new one. You can really tell that everyone there is very passionate about their work; coupled with the great customer service and eminently reasonable prices, I'm a customer for life.

1 year ago

Good friendly service. Very knowledgeable and reasonable

Darrian L

1 year ago

I took my $2k laptop to these guys and they made it from bad to worse. They ripped the battery connector off the motherboard and pretended like they had nothing to do with it. Pretty annoying. Now it's just a pile of trash.

Nyan cat Doge

1 year ago

I took my pc in to check for any water damage after I spilled a bit of water, and when I took it in, they ran a few diagnostics infront of me so we could see what was wrong. After 1.5 days of further testing, they managed to fix my pc without doing anything major, just a simple disassemble, clean, and reasonable, without any extra charge. Customer friendly, understanding, and knowledgeable, willing to talk and explain their processes. Great service for a reasonable price. Would definitely come back for any issues that I might run into in the future.

Karina Garcia

1 year ago

Tech was knowledgeable and was able to do a quick diagnosis and course of action. Even with the bad news we are happy to at least know what we are looking at.

OhHeySilvestre

1 year ago

Solved my issue guys a legit legend !

Alan Daniel

1 year ago

AJ and Seth are great! Very thoughtful, asks detailed questions and goes the extra mile to make sure you're satisfied w/ their service. I've both had them do a new router set-up in my house as well as taken my iMac in for service. All at very fair prices, including making sure I wasn't buying overbuying on the hardware. Can't recommend enough!

Spencer Norton

1 year ago

Seth was fantastic. Very helpful and informative with my first build!

Joanne Heinz

1 year ago

I will not go anywhere else to have my laptop repaired. I had an old laptop that was brought back to life thanks to the Tech Guys. They are professional, extremely knowledgeable and trustworthy.

Dan Martis

1 year ago

I love these guys!

kinglouiethegreat

1 year ago

They were amazing!

Sai chandra tallam

1 year ago

Very smooth process. Took care of a complicated problem I was facing with the laptop.

Matthew (Matt)

1 year ago

Writing this review in the middle of a repair . Already pleased with the service the gentlemen that work here are very nice and explain everything that needs to be explained. Prices are great. Service is great.

Tasha Zulu

1 year ago

Friendly, quick, affordable service.

Paul G

1 year ago

Seth was very helpful in getting my gaming PC upgraded and ready. He knows his stuff and I'm glad I found this business.

Jose Arriaga Gallegos

1 year ago

They are really nice people, they are helpful and they try their best :)

Khalilullah Ahmadzai

1 year ago

They’re awesome.

Arnav Ahluwalia

1 year ago

Excellent service, fast, knowledgeable, and professional. They quickly fixed our computer and had us back up and running without delay. Highly recommend for any tech needs.

Alicia LaJeunesse

1 year ago

Our phone was damaged beyond repair. However, I appreciate their efforts on trying to and helping me with resources on recovering the data.

Berat Celik

1 year ago

he was super helpful and understanding i will definitely be back

latasha mcneal

1 year ago

Seth and Ethan were amazing. They communicated every step of the way. My son’s custom pc is incredible and was completed fast. They are helpful very knowledgeable and detail oriented. Can’t praise them enough.

Ben Marchand

1 year ago

Got my laptop screen replaced and they it done same day. Super honest and friendly. Definitely will be back

Stefan

1 year ago

These guys are fantastic. Super helpful and up-front. Highly recommended!

Joel Vitela

1 year ago

Great job well recommended will come back when needed

Alina Ha

1 year ago

Super easy and quick experience to fix my laptop when Microcenter quoted me a way bigger price and longer wait. My repair was done by the next day. Would definitely come back for future repairs.

Gabriel Castaneda

1 year ago

the guys gave me advice to get the best solution to my needs and fixed my computer right away. they saved me lots of time, money and I got what I needed

Justin Parks

1 year ago

They were a little out of the way from me but I took the trip based on their positive reviews. I'm very happy with the service I received for my PC that needed an AIO cooler replacement. They were fast, courteous and professional and put up with all of my questions! It was pretty clear the pump was failing but they made sure to test before confirming it needed the replacement. After installing the new cooler, they were enthusiastic to demonstrate in store just how nice the temps are now, and I'm happy to say it's running in the 20s c at idle and 40s-50s at load, for a cpu rated up to 80+ degrees :D This makes me feel way better after after seeing it shutting down at 110 degrees. The installation was well done, my rig is cleaner than I brought it and I appreciate the top mounted radiator! And the price was very reasonable, just about what I expected. Thanks again, I'll be bringing other hardware here.

Lizzette Mendoza

1 year ago

I will definitely be using their services again for upgrading my pc. They did a great job repairing my pc and provided me with all of the information needed to make well informed decisions. Their services are well priced and handled the repair quickly.

DFWROS

1 year ago

Great place for any repairs ps5 phones laptops

Anice Bell

1 year ago

Rude and not helpful

Stanley I. Okoli (Stan)

1 year ago

I came in a few months ago after my computer blue screened and wiped everything. When I finally powered it back up, I noticed the sound wasn’t working. I brought it in and the team quickly figured out it was either a corrupted driver or just muted. Turns out it was muted the whole time. They also updated everything for me, checked for issues, and got it running smoothly. I also brought in an older music production laptop I had tried upgrading from Windows XP to Windows 10. That upgrade broke a lot of my software. They were honest and said it would be more effort than it’s worth to keep it alive, but they helped me pull the hard drive and store it safely until I’m ready to recover old projects. They even gave tips on running XP through a virtual machine on a new computer. They didn’t charge me for the diagnostic or hard drive removal. The honesty, technical skill, and care from everyone I talked to was rare. Definitely recommend. Professional, patient, and straight to the point.

jonathan birchall

1 year ago

Recently moved out to TX and needed help with a custom water cooled loop. Seth went above and beyond to accommodate me and my problem. This will be the only place I recommend or use!! Thank you!!

dang do

1 year ago

Seth was great! I accidentally spilled some rum on my HP Victus and Tech Guys took care of it. Seth explained to me what he did to clean and diagnose the problem, got the laptop put back together and everything was good to go!

ahmed mohammed

1 year ago

Great group of brothers and are very honest trustworthy people they will go above and beyond to make sure client is happy

Hi S

1 year ago

Dropped off my laptop to add more memory. Got a call about 2 weeks later that the motherboard was fried. The computer worked perfectly fine when dropped off, all I wanted was more memory. Apparently they don’t know what happened.

Ethan Urhoghide

1 year ago

I was able to receive the best care at the best prices. Seth is awesome.

Archisha Sasson

1 year ago

Quality help and hospitality given.

Michael Chapa

1 year ago

Seth is awesome and took great care of my build and eventually identified the issue and rebuilt my PC better than I did originally! Excellent service all around! If you have PC troubles, The Tech Guys is the only way.

Pyra

1 year ago

Seth and AJ were awesome in fixing up my PC !! Will never go anywhere else and will be recommending to all my friends.

Kodie Cutler

1 year ago

There's a reason why these guys have a 5 star review. I've been running into issue on my Aleinware with my basic games running with low fps and stutters. Thought it was about time to get it repasted. These guys took me as a walk-in and looked into the issue right away. Turns out I needed some liquid metal. They threw some thermal paste to hold me over till the liquid metal came in. (Free of charge for the liquid metal and because they couldn't get me to where they wanted to me running wise) Came back a few days later, and Seth stayed late to make sure my laptop was done the same day I dropped it off. These guys are awesome and will do whatever they can to make sure you get the results you want. Can't be happier and thankful that I chose this spot.

Jon Sanders

1 year ago

Excellent customer service. Had my console fixed with a fast turn around time. %100 recommend the tech guys.

DANIEL CANTU

1 year ago

Excellent service! Great customer satisfaction. Very knowledgeable on computer equipment. Willing to satisfy and help the customer. DCantu

Drew West

1 year ago

I went to tech guys to have some modifications and software developed on this old laptop that I had and they knew exactly how to execute it. They've helped me with computer inquiries more than once. I highly recommend Tech Guys for whatever computer related tasks you may have. Thank Tech Guys!

Hello Spontaneous

1 year ago

I just got my phone fixed here they just added phone repairs! I’ve been coming here for my gaming PC and I didn’t think they would get even better by adding this cellphone repairs! If you want the best repair shop in Dallas this is the place to be!!

Nick Stephens (koolneeko)

2 years ago

Quick, excellent, and transparent. I came here with a custom build that needed some final touches, and they did a great job in a timely manner.

Eben SS

2 years ago

Tech Guy is a place to be they fixed my computer in a space of no time educate me on some stuffs I need to do if I experience issues . They’re always answers emails and phone calls on time. I highly recommend them too all

A. A.

2 years ago

Cool tech repair spot in the neighborhood! Seth was super helpful with my quick fix!

Mekhla Shelar

2 years ago

Got my laptop fixed here!

Preston Gilmore

2 years ago

Incredible job by these guys. The work was quick but really well done. The are very informative and called me for every update before moving to the next thing in repairing my PS5 hdmi chip.

Rosa Hernández

2 years ago

good service and amazing recommendations

Nour Abusaad

2 years ago

Awesome to work with!

Ali Memon

2 years ago

Tech Guys is the go-to spot for computer repairs! Quick, efficient service, and the team's tech expertise is unmatched. My computer runs like new every time. Five stars for the Tech Guys!

Liban Mohamud

2 years ago

Very reliable fast gets the job done quick, 10/10 service!

Casey Meyers

2 years ago

Great place for gaming PC repair.

Zarif Hossain

2 years ago

The team here helped me build a custom PC that was everything I wanted. From selecting parts to performance, they gave me honest suggestions and feedback along the build. Wouldn’t recommend any other tech shop! I will be coming back in the future.

Kayo Gishu

2 years ago

Hands down best in the business. Anything needed for website building also, they got it. Very hard working group and overall good people to do business with.

Ezedeen Zakir

2 years ago

10/10. These are the best guys ever. Great service and even better people

saad hossain

2 years ago

I recently brought my PS5 to Thr Tech Guys for repairs, and they did a fantastic job! The team was professional, knowledgeable, and had my console back up and running perfectly in no time. I couldn’t be happier with the results. It’s rare to find tech repair shops that are this reliable and efficient. I’ll definitely be coming back for any future tech needs. Highly recommend

Amaan Khan

2 years ago

Incredible experience, my go to for any tech trouble. Ajmal & Talal took care of me within 2 business days.

kazim naqvi

2 years ago

Great ethical business owners, super helpful!

Ibrahim Mir

2 years ago

Smooth and easy experience

Alberto Sarmiento

2 years ago

Great experience with recovering a clicking hard drive. These guys go above and beyond to make sure you are satisfied. Thank you! I will definitely be coming back for future tech needs.

Jaffer Mirza

2 years ago

Had a virus on my laptop and Seth did a great job in fixing my laptop. Great service and great price

Terry Stuck

2 years ago

Was very helpful, honest and thorough and did everything they promised to do.

Andres Alfaro

2 years ago

Was having some issues with loosing lots of fps so I came here and I had a great experience with this computer shop! Seth was very knowledgeable and helped me pick out the perfect parts for my PC. The service was fast, professional, and friendly. My computer is running better than ever, and I would definitely recommend this place to anyone looking for a good repair shop.

Bro Flores

2 years ago

This is till my go to place. I love how its growing. Seth is very customer focused and personalized. Love it. Don't ever lose that for the sake of money.

susan mccrum

2 years ago

It looked so innocent. A Facebook Messenger message from my brother . . . BAMMM !!! A Trojan horse and more... Thank goodness for The Tech Guys 💕 Can't recommend them enough - and they're fun too ! Susan

Sammy Garcia

2 years ago

very easy to tell seth and the tech guys care about our devices and fixing them adequately. took my ps5 in that wasn't turning on ,and it was carefully fixed in just about 4 days! love the tech guys recommended for everyone!

Cathy McDow

2 years ago

The Tech Guys were very professional and knowledgeable in handling and successfully repairing my hard drive in a timely manner. Two, their pricing is quite reasonable for the service provided. If I ever need any kind of computer servicing and/or repair, they will be my ‘go to’ business.

Chris Webb

2 years ago

They are awesome my Xbox was warped the fixed my hdmi and put her back together I love you guys

ronny rivas

2 years ago

Those guys are super polite and know what they are talking about. And the prices are affordable

S Shea

2 years ago

Update. I paid to be on their subscription tech service. Very glad I did. Have used it twice now. It's great to know where to go to take care of any computer problem that has me stumped. My first review: Outstanding. GO HERE FIRST!! So glad I found The Tech Guys. Computer had a virus or malware or both. Something I was able to take care of myself once in the past. Usually my virus protection has worked very well. One shop had failed to fix the problem. Tech Guys were able to take care of the problem and they installed more malware protection. All at a great price. Much less than the shop who said they'd taken care of the problem but had not. In the past I'd had a tech guy that came to my house and cost the earth. Did an okay job but not great. Over the zillion years I've had a home computer and been online (I'm old enough to remember even no computers of any kind at work.) I have rarely needed tech support. But when it is needed it is really, really needed. I have also been to two other tech repair places in Richardson and the Tech Guys are much faster. Big plus is they are so very pleasant to deal with and explain everything so well.

Kadu Artist

2 years ago

Great service! Excellent customer care.

Brian H

2 years ago

Very friendly, very competent, great service!

Logan Bjorner

2 years ago

Thank you to Seth and the team at The Tech Guys. Extremely friendly and and amazing job with the panel replacement on my laptop. Fast turnaround time and great communication.

kris Gentz

2 years ago

I was impressed with the customer service it was very impressive. I would recommend this company to get your computer problems solved.

Fessal Mabruko

2 years ago

I thank you guys for fixing my issue and if i ever need any problems fixed or anyone else i know i’ll be sure to stop by and let them know you guys are the best

Dee Blake

2 years ago

Great work!!! Very professional and stayed in contact with me every step of the way!!! Felt prices were reasonable and I would definitely recommend the Tech Guys!!!!!! Thanks Tech Guys!!!!

Lena Monterola

2 years ago

I’m impressed that they offer an estimate for repair & they are also willing to answer questions regarding the estimate & repair.

Amber Guidotti

2 years ago

The Tech Guys were amazing! My computer was doing some crazy things just when I needed it most. I called the Tech Guys and I was able to drop it off the same day. They made it very easy for me and they were very helpful! I got my computer back the next day and everything was all fixed! I will definitely be going back to them for any issues that may arise in the future!

Razibul Ahmed

2 years ago

Very professional and helpful. Would recommend for you repair needs.

Epoqué

2 years ago

Great Guys Great Customer Service. Spoke with Seth and he helped a lot! Would recommend!

Aisha Johnston

2 years ago

I adore tech guys! They were fast and efficient! My boys are happy their game console is now fixed!

nothing

2 years ago

Great shop environment, and a very friendly experience. They are my new go-to for any tech repair. Highly recommend.

Cameron Clayton

2 years ago

Pretty fast

Kaitlynn Simmons

2 years ago

Just now getting around to writing my review, but I had my laptop fixed here back in December! I was so nervous to have my Mac worked on but my palm rest needed to be replaced. They explained what was wrong and how they were gonna fix it, and overall were super communicative the entire time! I wouldn't hesitate to have them do the work on another electronic should that time come!

starkilla 57

2 years ago

They provided great service and fixed my switches battery issue. To not sound like a bot, I really do appreciate you all fixing it. It's one of the first gen consoles making it mean a lot to me. So thank yall.

Sophia Joson

2 years ago

Spectacular service!

Imran Ahmed

2 years ago

Very professional service

Erin C

2 years ago

These guys are fantastic! Competent and trustworthy and you can believe that they will fix whatever issue you are having and will never overcharge you. Can’t recommend them enough.

P Lopez

2 years ago

Great Customer Service

Chawon Hoyle

2 years ago

The Tech Guys did a great job, timely manner and reasonable price.

2 years ago

Amazing Service! I would highly recommend getting service here!

Tristen

2 years ago

Great service, very helpful and upright business. Come to them with anything related to computers!!!

APEX Sales Consulting

2 years ago

These guys always go above and beyond to fix your problem. I have gone to them with multiple tricky issues, all of which they have been able to identify and offer solutions for. Not much else you can ask for from tech repair. Have had way better experiences with them as opposed to Microcenter service center. If you need PC repair or assistance, these guys are well worth the money.

chris hawkins

2 years ago

These sweet angels have fixed a Laptop, an Xbox and a Nintendo Switch for me now all for reasonable prices. They are worthy of Mjolnir fr

IVIODD3R

2 years ago

This place is absolutely amazing. Seth was an absolute boss and rockstar. If you have any kind of issue absolutely come here!!! Much love, IVI.

Drasaun Childress

2 years ago

After going through alot of back and forth between micro center, asurion, and 1 other tech store. These guys were able to catch and fix an issue relatively quickly I will be going to them from now on for all my technical services, they solid.

Ethan Elliott

2 years ago

I brought my gaming PC to The Tech Guys after my apartment lost power and bricked my system. The Tech Guys were able to pinpoint the issue and recommend what hardware needed replaced. They referred me to Micro Center where I got a great bundle deal. The guys then help me rebuild my system. Great support 10/10

Rachelle Reynolds

2 years ago

Unfortunately I need to edit my review. I’m really upset and now set back an additional $600. My computer failed during use over the weekend, shut off and refused to even post. I took it for diagnostics. My CPU was dead, something that rarely ever happens. The technician took it apart and checked the motherboard under microscope and found a bent pin. This caused a short circuit that eventually fried my CPU. The motherboard survived and was able to be repaired but now I have to replace the more expensive CPU. I know we opted for a used motherboard as replacement, but the fact the bent pin was missed or that it maybe wasn’t even inspected before putting working parts on it is unacceptable. ——— I had my first, relatively new PC build no longer boot up and didn’t have time/knowledge to figure it out myself. I dropped it off and Seth had it narrowed down to two possibilities in less than 10 minutes. The motherboard was replaced and rebuilt for a decent price and it’s running great again. However, when I brought it home I noticed the fans were running at full RPM and the NZXT software wasn’t recognizing my cooler or fans. Troubleshooted myself and realized the hub USB hadn’t been reconnected to the motherboard. The next day I realized the USB C port on the top of the case had no power. Opened up the case a second time and found that the plug hadn’t been fully snugged in to the motherboard. Minor annoyances, would still recommend.

Jacob Farrell

2 years ago

Very professional and good service, very helpful.

Devon Humphrey

2 years ago

My system was ready in two days it was an amazing experience and the customer service was great.

Chito Homie

2 years ago

They made it easy and helped me underside my options on a broken pc I had can’t wait to build a new pc through them

Johns Roy

2 years ago

Extremely knowledgeable and great customer experience. Definitely recommend

Reese Barnett

2 years ago

Great service was in and out very quick and fixed it right away

Adeel Baloch

2 years ago

I recommend this place for any repairs and software issues.

Dr. James R. Kieser

2 years ago

Extremely helpful group of Tech Guys. Quick and dependable service. Highly recommend!

Israel Castro

2 years ago

Came in for gpu issues resolved my issues almost immediately great customer service 💯recommend

Summer Melton

2 years ago

Got a coffee spill off my PC, deep clean, was done fairly quick. Great service.

Don L

2 years ago

Did a bunch of tests to make sure my solid state hard drive was really my problem and then replaced it. They imaged the drive so I couldn't tell that anything had even been replaced when I got back home except that I had to pair a couple of Bluetooth devices again. Excellent work at a very reasonable price. I'll be a customer the next time I need some computer work done.

Robin thankachen

2 years ago

Excellent service and prices!!!

Plu X Stormz

2 years ago

My problems were handled and I left happy no time was wasted and any other issues or concerns of mine were delt with. Very welcoming environment and overall a great experience do recommend! (they work very well and efficiently)

loretta docekal

2 years ago

They are personal knowledgeable and excellent easy to work with them.

Ugonma Abazie

2 years ago

Got stuff done quick and efficiently. Super cool guys working here :D

William Arthirius

2 years ago

The guys where super helpful and helped me confirm and troubleshoot an issue with my desktop and had us in and out in now. Extremely knowledgeable gentlemen. 10/10

Peyton Tugman

2 years ago

Seth was incredibly helpful in diagnosing the issues with my PC. I would have never been able to figure out the issue without him.

Chido Wakatama

2 years ago

Very helpful affordable price too

LYNNETTE Hale

2 years ago

I used the tech guys for a problem in the connection point to charge my laptop. They did an excellent job and the price was right too. I would rate my experience at five stars plus.

Antonio

2 years ago

Seth was very kind and helpful in setting up my computer. Would recommend this place for any tech needs.

Marcus Aderele

2 years ago

If you're looking for a place to get your PC, laptop or console fixed LOOK NO FURTHER!! Had an amazing experience with over here at the Tech Guys. I brought in my PC 2 weeks ago for a motherboard issue. AJ and Seth were able to diagnose, explain and walk me through the entire process of fixing my pc issues. My PC is running smooth now after all the necessary replacements!

I Need Money

2 years ago

5 star reputation for a reason. Great shop with even better service. Couldn't recommend more if you want to figure out what's going on with your system and have it fixed in a timely manner!

Haruki Nishinohara

2 years ago

The guy that helped me was a very kind and patient tech. My computer wouldn’t post so he took a look at it. He answered all of the questions I had about all of it which made me happy and made it a learning experience as well. We found out that it was a dead motherboard but it really helped cuz I didn’t have any extra parts to see if it was the hardware so I’m grateful for your help. Please visit this guy if you need any help with electronics or custom builds.

Natalie West

2 years ago

Went here to get my laptop fixed, got that done in less than a day for half of what other places quoted. I decided to go back with my husband's Gaming PC, and they were able to get that upgraded within 2 days as well. I will definitely be going to them for all technology related tasks in the future. Talal was a pleasure to work with.

Rayyan Khalid

2 years ago

Great place to visit, trustworthy staff. The best prices, I highly recommend

Brent Longbotham

2 years ago

Okay I saw this place online when my gigantic mobile desktop was on its way out the door! These guys have five stars and reviews with almost 300 reviews! It pretty much speaks for itself! When I took my laptop to get looked at, they told me that it was about time to retire the computer. I asked them if they would build me a computer and right away they gave me a list of parts within 24 hours, I went and picked up the parts and then they built the computer within 3 days! Actually let me correct that, it was 1 day because I'm not counting the hours they were closed for Christmas holidays! I will be starting a relationship with these people with my technology! I won't be going anywhere else unless this place goes belly up! With how well they do with their business and how informed and educated they are with their craft, I would be very surprised if anything happened to them!

Juan Mendoza

2 years ago

Very knowledgeable and good service. up front and honest. Highly recommended.

Jamil Sharif

2 years ago

One of the best , super great customer service , I was looking to install a new Wireless WAN card in my new laptop "even I still have my warrany", they have professional , well educated & friendly team , they fixed my issue quickly valuing my time , they offer all computer services and use original parts , I highly recommend .

Dolores Gaut

2 years ago

I found The Tech Guys via a Google search and saw they were well recommended. I took my dad's computer to them after his only description of the issue being "it won't turn on." After five minutes with Seth, he found the issue and fixed it. Seth is professional, kind, patient, and thorough. Their shop is a little hard to find (it's on the back of a shopping center; very easy to miss if you're not paying attention), so I'd recommend some signage for wayfinding, but the service itself was phenomenal. I definitely would come back!

Preston Shotwell

2 years ago

Great experience, walked in not knowing what to do and Seth helped me out a lot, definitely knows his way around computers

Typhanie Zulauf

2 years ago

Aj and Seth were fantastic. They were able to solve the mystery of my broken computer. These guys basically took my computer apart a piece at a time to find out which component needed to be replaced. Then also helped me update it for all of my gaming needs. Thanks again!

Bee Yah

2 years ago

I have not used the services of this shop, but I did find multiple Reddit accounts related to this shop shilling for this company in a deceiving manner. One account would post asking for a repair shop recommendation, then several others would recommend this shop. It doesn't take a detective to look at post history to find previous shill comments from these accounts, stating they own the shop, or even the name of one of the shill accounts pretending to be a customer but whose username had "TheTechGuys" in it. If you're going to be a fraud and post deceiving comments, at least be more discrete about it, sheesh. So I would take all these positive Google reviews with a grain of salt, notice most of them have no other reviews? I am pretty sure they are just shill accounts from this dishonest company. Would you trust a company that has to lie and deceive to get your business?

karen acevedo

2 years ago

Quick and friendly service very knowledgeable guys prices are very decent as well. Will definitely refer friends and continue to use the tech guys!:)

Experience Reality

2 years ago

I brought my laptop to The Tech Guys with a challenging issue, and although they couldn’t ultimately resolve the problem, I still had an outstanding experience thanks to their honesty, professionalism, and top-tier customer service. A special shoutout to Seth, the technician who handled my case—he made the entire process smooth and stress-free. Seth was kind, patient, and incredibly thorough, keeping me updated every step of the way and making sure I felt heard. What really impressed me was their transparency and integrity—they worked hard on my laptop but didn’t even charge me for all the time they put into it. That level of care and honesty is rare to find. I highly recommend The Tech Guys to anyone in need of computer repair or diagnostics. Even when things aren’t fixable, they’ll treat you with respect and go the extra mile to deliver excellent service. Truly good people, especially Seth!

AndRena Johnson

2 years ago

My sons Xbox series S needed the hdmi port fixed. I took it to The Tech Guys in Richardson and within just a few short days they had it fixed and ready to go! I will definitely return whenever I have any issues with my boys gaming equipment. Five Stars all around!

Jerry Brooks

2 years ago

My son is IT manager for Canary Labs in PA. I told him I was having problem with my Dell XPS and he recommended The Tech Guys. This recent visit was my second time using these guys and again I was extreamly inpressed. I worked with Seth specifically but each of the guys are very professional and know what they are doing. I recommend them highly, you will not be dissappointed. If you are having issues give them a call or drop by.

Austen White

2 years ago

Fixed my Xbox HDMI port in just a couple days turnaround. Friendly people and very knowledgeable! Will bring my console and Mac here whenever I need it.

Breezy

2 years ago

Amazing service, My pc had corrupt files and Seth was really helpful to fixing my computer, very fast, nice customer service and he fixed it for free!

Vanj Silvala

2 years ago

Very professional. Their expedite fee is worthy.

Tomohito Lee

2 years ago

I sent my laptop for fan cleaning and came out it was actually a hardware failure with the fan. But the guy didn't even charge me anything for just diagnosing the problem, and gave me some recommendations and a few options of what I could do. Loved it.

Terri Morgan

2 years ago

Seth at The Tech Guys was fabulous. He set my mind at ease when I was totally freaked out that my computer had been hacked. He took extra time to help me also and worked extra time to make sure my computer was ready on Saturday. I highly recommend The Tech Guys.

Michael Woram

2 years ago

I was very pleased with the prompt service and friendly staff ..I was having problems powering my computer on and they quickly diagnosed , fixed the issue , all for a very fair price .. I would recommend them for your computer servicing needs. Well done!

Daniel

2 years ago

Best service ever!!! Exceeded my expectations by a mile. I am so thankful for their help throughout the build process, I couldn’t have asked for a more positive experience. I would give them 10 stars if I could but I’m limited to just 5. If anyone is looking for help with their pc build, look no further

Babyfan103

2 years ago

went in there because my PC was running slow,crashing my game, and told me what was wrong with the PC,they fixed the issue with the pc under 48 hours i recommend this place.

Ismail Ashraf

2 years ago

I highly recommend The Tech Guys to anyone looking for reliable and efficient computer repair services. I will definitely be returning for any tech issues in the future! Thanks AJ

Ngoc . Trinh

2 years ago

I love the way they take care of my pc since I’m the first newbie building pc in this computer world . They fix all my problems with good budget price, please come if you need help 🤍

G M

2 years ago

The Tech Guys is a fantastic company! I brought my pc in and they had me taken care of super fast. Plus they are very affordable. Seth was incredibly helpful and friendly. I'm definitely coming back the next time I need something taken care of with my pc.

Laquitney Wines

2 years ago

The techs are the absolute best he fixed my son game in 2 days and was vey professional with communication

Al V Ramirez

2 years ago

Had a great tech, to care for my Lap Top. He made my Lap Top work like a brand new PC. He, Seth, was very knowledgeable about all PC's. Great guy to communicate with, and he even will make sure, you understand what he did to your PC, before he lets it go to you. I will bring all my Lap Tops, to Seith, to care for my PC'S. Great job, Seith!!!

Matthew Kwan

2 years ago

Back in July the Tech Guys helped build my new gaming PC! Originally I came in to get my laptop fixed but the motherboard was fried where at that point it was just more worth it to instead replace it with a new computer. Shout-out to the team and special shout-out to Seth for his awesome customer service and deep knowledge of building PCs and repairing computer hardware! If you're looking to build a PC or need help with troubleshooting your computer and want professional help in the north Dallas area, I highly recommend the Tech Guys!

david harper

2 years ago

The Tech Guys are now my ‘go to’ resource for any computer problems I have or tech solutions I require. Seth is outstanding. He took care of my needs with professionalism, care and a genuine desire to satisfy his customer. His prices are good and he delivers real effort. Seth and The Tech Guys are spot on.

Joshua gonzalez

2 years ago

My ps5 working like I just bought it

Christopher Johnson

2 years ago

These guys did an amazing job with my PS5 they went above and beyond to make sure I was satisfied I went in for a HDMI problem and all the ports were messed up and now everything works flawlessly

Max Ward

2 years ago

Great customer service, helped me troubleshoot an reoccurring bios issue.

Nancy Mcfarland

2 years ago

Our PS4 would not eject a disk, and the tech guys did a great job of not only repairing it but replacing a couple of parts that looked damaged. I would highly recommend using them for any of your repair needs.

Alexa Gerk

2 years ago

Fast service!

Richard O. Mendoza

2 years ago

Super nice so far, personal check in on my PC

Ghost

2 years ago

These guys exceeded all expectations when it comes to my repairs, the timing and the cost, especially the headache. I have nothing but good things to say about these guys. Seth was very professional very courteous. I would recommend this place to every family member and friend. These guys are very professional And are on my top list for any computer laptop, consoles that need to be fixed!!! Thank you guys

Luis Estrada

2 years ago

High recommend the tech guys. Seth did an amazing job on my pc. Had been having issues with games crashing for months. Eventually I brought it in and they worked on it for days. Finding many small issues with software and corrupt files. Eventually they got it to work and now my pc is working just like when it was new. Very satisfied with their service 10/10.

April Hamilton

2 years ago

The Tech Guys SAVED my son PS5

Hoopmania99

2 years ago

The reviews are real. The Tech Guys are humble, professional, and friendly. I have taken my Tech there 3 times for upgrades or repair and they have done a great job on all 3! Best part are their prices. I was able to pay a fraction of the price compared to the competition so I'll definitely continue going back to them for my Tech needs!! I moved almost an hour away but it's still worth the drive for the service they provide. If you choose to go with the Tech Guys, make sure you ask for Seth for your repairs. Between him and Yard, he was able to get my work done with quicker, better, and went above and beyond in all his work. Thanks Seth!!

Hiago Correa

2 years ago

These guys were great! They walked me through what was wrong with my P.C. And gave me the best possible solution within my budget. They were extremely patient and worked hard on getting my computer up and running. 100% recommend coming here

Meghana Villa

2 years ago

I’ve always found electronic repairs to be an intimidating process due to the complexity of the issues and the often exorbitant prices. However, when I discovered Tech Guys—a small, unassuming shop—I knew it would become my go-to for any future repairs. Seth was incredibly professional, addressing all my concerns with expertise and providing fair, reasonable pricing. He also gave me thoughtful advice on alternative solutions when a repair didn’t seem like the best option. To top it off, the repairs were completed promptly. I’ll definitely be returning.

Brendan Prince

2 years ago

The guys here were great and super helpful. Got my PC cleaned and back to in just a couple days and running like new! Would recommend to bring any PC concern here!

Simion Gradinaru

2 years ago

Great service with great prices.

Oscar Hernandez

2 years ago

Fixed my ps5 perfectly

Alan Hernandez

2 years ago

place is chill, customer service is great, will come back here again for future upgrades for my pc. do recommend coming here!

DeQuan Lynch

2 years ago

I took my PS5 to Tech Guys for an HDMI repair, an issue that Sony doesn’t seem eager to address. That aside, I’m really glad I found Tech Guys! They fixed the problem at a very reasonable price and delivered excellent quality work. Moving forward, I’ll definitely rely on them for all my electronic repair needs. Thank you, Tech Guys!

jessica gonzalez

2 years ago

They got back to me as soon as possible and were able to get the new part i needed. Super reliable and very good at communicating with the customers

bill jones

2 years ago

I'll start by saying that the guys at the shop are nice and I think they're good folks. I personally had issues with them building a PC for me. I dropped off computer parts, including a bundle from Microcenter for them to assemble a PC for me. I have no experience and didn't want to have to think about it and just wanted a stress-free assembly. After dropping the parts off, I mentioned that comments online had said the BIOS would need to be flashed in order for the Mobo to recognize the processor. This note was ignored and a day later they called saying my motherboard wouldn't boot to BIOS. They claimed the Mobo was damaged and would need to be returned. I reminded them about the issue, and looked up the solution for them. I found a simple step by step guide of how to fix the issue that was for this exact bundle. A day later they called and said they couldn't get it to work and again that the mobo was broken. It didn't sound like they followed the guide I sent at all. So I drove into the shop and went through the process step by step with them and it worked. So the solution that I had to look up for them was either ignored or performed wrong, and I had to come in and walk them through it. Not having to deal with these issues is exactly why I was paying them to do it. I was offered $10 off for the trouble ($225 was the assembly fee) which I felt was insufficient considering I was the one who had to find the solution and physically come in to perform the job. Overall I was very disappointed that I, a guy who has never built a PC and barely knows the word BIOS, had to walk them through the solution, and had to pay to do it. Again, they're nice guys from what I can tell, but I wouldn't pay them to assemble another PC because I don't trust their problem solving skills, or attention to detail in regards to following a guide.

Christa Geek

2 years ago

They are awesome! Took care of my laptop and I got it back asap!

Travis Arnold

2 years ago

These guys are great. We brought in the machine that we had been troubleshooting for several months. They identified the issues and made recommendations to fix them within days. Seth is incredibly sharp! Thanks Tech Guys!

Gus Medrano

2 years ago

I came to repair my HDMI port for my PS5, Seth helped me out and was very thorough and helpful with what I needed. Would recommend to anyone needed console repairs or computer issues!

Traulonda Nealy

2 years ago

First time I came there to get a quote, guy was very nice and answered all of my stupid questions, was very knowledgeable and tried his best to understand what I was asking.

Mark Hanson

2 years ago

Professional, polite and most importantly, competent and a very fair price. Don’t waste your time going anywhere else, Tech Guys is the only name you need to know for computer repairs.

Stephen Dodge

2 years ago

Very satisfied with the fast service we received from The Tech Guys. Will use them again when needed.

Reona Elaine

2 years ago

Great customer and very efficient!

Minori Salinas

2 years ago

They were nice and friendly when I basically barged in and shoved my laptop that had ram issues going on. Now it's working like a charm! I will be happy to stop in for any future issues here.

Phú Gia Nguyễn

2 years ago

Services were amazing 🤩

Andrew Wardrup

2 years ago

Go to for build help and repairs. They can even help you design a PC based on budget

K Blast

2 years ago

Excellent service in a timely manner, with great prices. Ask for Seth, thank you Tech Guys!

Mason Balderaz

2 years ago

Great service ! and really cool guys

Xavier Crocker

2 years ago

During my experience with this shop it was top tier. Before initially coming in I called to see if they could help resolve my issues. Immediately after explaining the situation I was told that they have done this a thousand times before and it would be an easy fix. I had spoken to others shops and none were as clear cut this is a small business but absolutely great people who care for there work and put the time. So above all definitely deserve 5 stars will go again if repairs are needed.

Douglas McCrum

2 years ago

2nd visit to The Tech Guys and each time has been great. Knowledgeable, efficient and reasonable. Highly recommended.

LeeLee's World

2 years ago

I brought a pc in that didn’t wanna download my app and it was just failing overall but after going to the tech guys my pc is completely refreshed and I’m going back for my pc upgrades 10/10 recommend!

Drew Green

2 years ago

These guys are FANTASTIC!!! So easy to deal with, and they do quick and they do amazing work. I am sending my other computer to the. For a rebuild as well.

Sarah Poszywak

2 years ago

I am so glad I chose The Tech Guys to fix my laptop. Seth explained what was wrong with it so I (not a computer expert) understood it. They were fast and affordable. But the best part is their customer service. I will be coming back next time I need a repair. Highly recommend

Imsookrafty

2 years ago

Great group of guys, very professional and good at what they do. My computer looks, and feels brand new.

Kay Go

2 years ago

Nowadays it’s stressful to know who to trust, where to go, and if I’m not being ripped off. But with my blind faith, I decided to try their services since they have a good rating (almost 5 stars). And I can confidently say that The Tech Guys is one of, if not, the best computer support companies I’ve ever met and deserves more than that rating. When I brought my laptop to them for repairs, they were able to successfully examine, run diagnostics, and repair effectively for a price way cheaper than the usual big computer stores. I at first was skeptical of the price, but it turns out that’s how they actually run their business, full of honest and genuine care. There were no hidden fees, and no poor performances. I would visit them every time for repairs from now on. 5/5

cahase

2 years ago

Did very good work on my pc fixing an issue I had no idea what it was, they made the whole process a Breeze

israel fearon

2 years ago

These guys are great professionals and fast. I will refer all my friends.

Hussien Al heleji

2 years ago

Great customer service. I love how they have fair prices, and find you great products for lower prices.

F K

2 years ago

The service was great! They helped resolve my computer issues quickly.

Ellie Trujillo vlogs

2 years ago

Good people def recommend

Ajmal Memon

2 years ago

This is my second time going here and every time I am met with the best service and best people Seth and Moe are the best repair guys in Dallas and I don’t want to take my computer anywhere else. Fast turn around time and quality repairs!! It’s like my computer was never broken

aleem Mohammed

2 years ago

Great experience , i would highly recommend tech guys for all your repairs to computers , xbox/playstation game consoles, They specialize in custom hardware as per your needs . You won’t be disappointed.

Lulu

2 years ago

Nice place and amazing employees!!

Martin Finnell

2 years ago

Seith was attentive to listen to my perception of the computer problem, then turned on my computer, I signed it in, and in less than a minute he diagnosed the issue, explained how to fix it, and then fixed it! Two minutes tops my computer was back to working normally! We discussed the possibility of using them as a reference point for future computer issues as well as phone call possibilities. Will never again use tech support offered by the manufacturer of my computer, will always contact The Tech Guys first!...M

Chance Singletary

2 years ago

I had Just moved and hooked up my pc and it wasn’t giving signal to my monitor, I tried different things then i decided to bring it into the tech guys and they were able to fix my desktop and tell me all it needed was a good clean. I highly recommend these guys they are helpful and communicative with how it’s going. With fair prices and helpful services, I will be coming here again if any trouble is encountered again

Nate

2 years ago

After 15 hours of first time PC building I went to them and the issue was a simple GPU plug. These guys are great! Definitely come to them with any issues.

Mandi Leigh

2 years ago

Trustworthy, affordable expert diagnostic & repair capabilities. I highly recommend The Tech Guys.

E Schendle

2 years ago

Amazing service all around!

Luis Lopez

2 years ago

Seth and his team did a fantastic job on my laptop got it cleaned out new thermal paste and stressed test for a really good price overall great experience

Eric Nelson

2 years ago

Friendly, Professional, Capable, Helpful I took my older gaming rig into the shop to see if the system was compatible with an OS upgrade. AJ and Seth were extremely helpful. While we did determine that my old rig is no longer upgradable, the team put in every effort to make it work. I am very impressed by their inventiveness, creativity, and dedication to making things work. I would highly recommend The Tech Guys for any PC repair, troubleshooting, or upgrades. I plan to have them build my next rig as soon as possible.

rocky thundra

2 years ago

I had bought parts for a gaming pc and asked tech guys to build it for me. The benefits of building a gaming pc instead of prebuilt is that you can choose the exact parts yourself and even save up to a thousand dollars. I worked with AJ. He completed it in a couple of hours and even installed program drivers. He was very pleasant to work with. I can't wait to game on my 50in tv with a geforce 4080 pc. The tech guys are very knowledgeable about computer realted issues. I highly recommend them for building gaming pcs and any repairs.

Kula

2 years ago

Best computer store I’ve found in the DFW area. Friendly and knowledgeable staff, and very fair prices on parts and services. It’s an hour away and I still go here and only here for computer help.

Noah Nguyen

2 years ago

Fast, efficient, friendly, and good price!

Isaac Golden

2 years ago

My computer had the BSOD and wouldn’t do anything, they recovered my important data and got the computer to boot up and run for a decent price. Will definitely use them in the future.

Alice Jones

2 years ago

I love the Tech Guys, they are honest, friendly and they do an excellent job and the price is right.😃 I did not wait for a month to repair my laptop. They did it in one hour. I'm thankful for the them. They are dependable and reliable. I know The Tech Guys are the best computer fixer upper. Thank you Tech Guys for being there for me. I truly appreciate your work.

J D

2 years ago

These guys are great, treat you like one of their own. Was mainly in communication with AJ and figured out my problem within two day. Make time to leave your computer or devices at their office for a couple days so they can figure out a solution and or repair your item. These guys are good at what they do and they do it at an affordable price compared to others that charge 3x the price. If I ever have a problem again these are my go-to guys for sure!👍🏽

Yamin Patel

3 years ago

"Absolutely Stellar Service! I cannot recommend Muhammad and the team at this computer repair shop enough! My laptop was having some serious issues, and I was afraid I might have to replace it entirely. However, Muhammad's expertise and dedication turned what could have been a nightmare into a seamless experience. From the moment I walked in, Muhammad greeted me with a warm smile and assured me that they could help. He took the time to listen to my concerns and thoroughly explained the repair process, putting my mind at ease. Not only did they diagnose and fix the issue promptly, but Muhammad also went above and beyond to optimize my laptop's performance. The level of professionalism and attention to detail displayed by Muhammad and his colleagues is truly exceptional. They treated my device as if it were their own, ensuring that every aspect was functioning flawlessly before returning it to me. Additionally, the pricing was incredibly fair, especially considering the quality of service provided. I left the shop feeling confident in the repairs and grateful for the outstanding customer experience. If you're in need of computer repairs in Dallas, look no further than this shop with Muhammad at the helm. Their expertise, professionalism, and commitment to customer satisfaction make them a true standout in the industry. Thank you, Muhammad, for your exceptional service!"

Tony Hernandez

3 years ago

I want to extend a heartfelt thank you to the entire Tech Guys team for their exceptional service in fixing our computer debacle caused by Micro Center. In particular, I would like to highlight the invaluable assistance provided by Seth. His expertise, patience, and dedication were instrumental in resolving our technical issues promptly and effectively. Seth went above and beyond to ensure that our computer was not only fixed but optimized for peak performance. His professionalism and commitment to customer satisfaction were truly impressive. I cannot recommend Seth and the Tech Guys team highly enough for their outstanding service. Thank you, Seth, for your invaluable help!

Azzaam Khan

3 years ago

I had a fantastic experience with The Tech Guys! Their team was incredibly helpful in assisting me to purchase an affordable gaming PC for my brother. The level of service and expertise they provided was outstanding. I highly recommend them for their excellent customer support and reasonable pricing.

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